Frequently Asked Questions

You can cancel anytime by deleting your account. Alternatively, you can shut down your bot — open positions will be sold at the next trade recommendation and the bot will then automatically delete itself.

You only pay when you make profits. Concretely: 25% of your monthly profit goes to us. If you don’t earn anything, you pay nothing.

Currently, only the Euro (EUR) is supported as fiat currency. Additional fiat currencies or stablecoins are planned.

MALY currently supports the following coins:

• Bitcoin (BTC)
• Ethereum (ETH)
• Solana (SOL)
• Ripple (XRP)

Depending on the strategy and market phase, you can expect roughly 3–6% per month. Note: Past results do not guarantee future performance.

An API key is a kind of digital access token from your exchange. It allows our bot to trade automatically on your behalf — without access to withdrawals. You remain in full control of your funds.

Currently, you can only connect OneTrading. More exchanges will be integrated.

Because of our unique pricing model: no fixed costs, only a share of profits. We only earn when you earn — a strong sign that we stand 100% behind our technology.

At the end of the month — and only if you made a profit. We charge 25% of your profit as a fee; the remaining 75% is yours.

See “Edit bots” below. You can change the invested amount there. Note: Changing the capital may affect the strategy. Ideally, make changes only when no trading is active. Alternatively, start another bot with the new amount.

They can trade 24/7, remove emotions, and react to market changes in real time — enabling an automated strategy without your constant time investment.

“Dust trades” are tiny remainders after a sell order. In our case this is due to decimal places: OneTrading accepts sell orders with max 6 decimals. If the bot buys e.g. 0.000006 BTC, after fees it’s 0.0000059 BTC — leaving 0.0000001 BTC as dust, which we carry forward and include in the next sell order.

That’s due to dust trades (see above). You may have a tiny amount of BTC etc. that couldn’t be sold. It will be carried forward and included in the next sell order.

This comes from dust trades described above. It’s a remaining balance with a certain value, but it doesn’t affect the fee calculation because no profit has been realized from it yet.