Development system: This is a test system for development purposes. No real trading takes place.

Privacy Policy

1. Controller

The controller within the meaning of the General Data Protection Regulation (GDPR) is:

Denis Grunwald
Email: support@malybot.ai

2. General Information on Data Processing

We take the protection of your personal data very seriously. Your personal data is treated confidentially and in accordance with statutory data protection regulations and this privacy policy.

Personal data is any information relating to an identified or identifiable natural person. This includes, for example, name, email address, IP address, or user behavior.

The use of our website is generally possible without providing personal data. Insofar as personal data is collected on our pages (e.g., via contact form, registration, or payment), this is always done on a voluntary basis.

3. Hosting and Log Files

Our website is hosted on servers of the following providers:

  • Microsoft Azure Cloud Services (Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland)
  • Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany

Data processing agreements (DPA) exist with both providers in accordance with Art. 28 GDPR.

When visiting the website, the following data is automatically collected by the hosting provider and stored in log files:

  • IP address of the visitor
  • Date and time of access
  • Pages visited
  • Browser & operating system used
  • Referrer URL
  • Amount of data transferred

This data is used exclusively to ensure technical operation, system security, and error analysis.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest).

4. Cookies and Consent Management

We use cookies to make our website user-friendly. Some cookies are technically necessary, others serve statistical or marketing purposes.

Before storing non-essential cookies, we obtain your consent via a cookie banner (Consent Management Tool).

Legal basis:

  • Art. 6 para. 1 lit. a GDPR (consent)
  • Art. 6 para. 1 lit. f GDPR (legitimate interest for essential cookies)

You can change or revoke your cookie settings at any time via the banner.

5. Contact Form

If you contact us via the contact form, your information (name, email, message, and any additional fields) will be stored to process your inquiry.

Legal basis: Art. 6 para. 1 lit. b GDPR (pre-contractual measures) or Art. 6 para. 1 lit. f GDPR (legitimate interest in communication).

The data will be deleted once your inquiry has been fully processed, unless legal retention obligations exist.

6. User Account & Login Area

For certain functions (e.g., use of AI services or management of personal data), registration is required. We store:

  • Name
  • Email address
  • Password (encrypted)
  • Usage data

Legal basis: Art. 6 para. 1 lit. b GDPR (contract fulfillment).

7. Payment Processing via Stripe

We use Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland for payment processing.

Stripe processes personal data for payment processing (e.g., name, credit card data, billing address, IP address).

Legal basis: Art. 6 para. 1 lit. b GDPR (contract fulfillment).

Stripe may transfer data to its parent company in the USA. This transfer is based on the EU-US Data Privacy Framework (DPF).

More information: https://stripe.com/privacy

8. Newsletter

If you subscribe to our newsletter, we store your email address and, if applicable, your name for personalized communication.

The newsletter is only sent after express consent (double opt-in). You can revoke your consent at any time.

Legal basis: Art. 6 para. 1 lit. a GDPR.

For sending, we may use an external service provider (e.g., Mailchimp or Brevo) with whom a data processing agreement has been concluded.

9. Social Media

We maintain accounts on the following platforms:

  • Instagram (Meta Platforms Ireland Ltd.)
  • YouTube (Google Ireland Limited)

When visiting these profiles, the privacy policies of the respective platform operators apply. If you access the profiles via our website, data transfer (e.g., IP address) to the providers may occur.

Legal basis: Art. 6 para. 1 lit. f GDPR.

10. Integration of Third-Party Providers

Our website may integrate content and functions from third-party providers, e.g., videos (YouTube), fonts, or maps. Your IP address may be transmitted to these providers so that the content can be displayed correctly.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent).

11. International Data Transfer

If data is processed outside the European Economic Area (EEA), this only occurs if:

  • an adequacy decision by the EU Commission exists (e.g., USA via DPF), or
  • appropriate safeguards (e.g., standard contractual clauses) have been agreed upon.

12. Rights of Data Subjects

You have the following rights:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

To exercise your rights, please contact: support@malybot.ai

13. Data Security

We use current technical and organizational security measures (e.g., SSL/TLS encryption) to protect your data against manipulation, loss, or unauthorized access.

14. Duration of Data Storage

Personal data is only stored for as long as necessary for the respective purpose or as required by legal retention obligations.

15. Changes to this Privacy Policy

We reserve the right to update this privacy policy to adapt it to changed legal or technical requirements. The current version is always available at https://malybot.ai/privacy.

Last updated: October 21, 2025

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